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Customer Experience & Satisfaction Systems
Quality-supporting systems focused on customer voice and service improvement
2
Total Standards
0
Certifiable
2
Guidelines
Standards in this Category (2)
ISO 10002:2018
Customer Complaints Management
Smart complaints... quick solutions... happy customers
Guideline
Customer Management
Universal
Standard Details
ISO 10004:2018
Customer Satisfaction Monitoring and Measurement
Accurate measurement... real satisfaction... sustainable success
Guideline
Customer Management
Universal
Standard DetailsRelated Categories
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